I have worked with Joe Ashcraft of Seaport Telecommunications on my own and other installs in Port Protection and Pt. Baker Alaska since 2011. The knowledge, perseverance and extreme effort exhibited on installs for float houses, extreme roofs, on little islands awash at high tide, and on towers is astounding. The patience Joe shows with people who have never had internet before only enhances the experience for me. HughesNet is lucky to have such a person.